Seven Lessons from the LaGuardia Airport Security Line as You Look Ahead to the Annual Planning Cycle for Your Organization I had the pleasure of flying Southwest Airlines last week with my daughter as we returned home from NYC after moving her into her dorm for...
Great leaders are defined in many ways and across many different situations. Through my work with clients, I’ve observed that the strongest leaders consistently demonstrate four key strengths. They Keep Their Egos in Check If you haven’t already figured this out, it’s not about you it’s about...
Most managers are promoted for performance, not people leadership. Learn how to move beyond managing tasks to truly lead with clarity and direction....
Stakeholders may not say they’re frustrated - but the signs are there. Learn how hidden misalignment disrupts progress and what to do about it....
The beginning of a new year always tempts leaders to chase big organizational “culture fixes.” New posters. New values. New initiatives designed to shift mindsets. But here’s the problem I always see with a culture-first approach: Culture isn’t created by declarations. It’s created by how people actually...
A Practical Guide for Leaders Who Want to Build Belonging For years, “culture” has been the centerpiece of every leadership conversation. We’ve been told to… Build a great culture. Protect it. Even hire for it. But as we move into 2026, the organizations thriving in complexity aren’t those guarding their culture....
When you think about the biggest buzzword in business, what comes to mind? For me, it’s the term “culture.” We’ve been told for decades that if we can just get our culture right, everything else will fall into place. It’s presented like a magical solution –...